Norco's 24/7 Emergency Dispatch Team

Anything posing an immediate safety risk or worsening by the hour usually qualifies. Cross-training means the nearest available technician can usually handle whatever the emergency actually turns out to be.

Yes — the line is staffed around the clock with a live dispatcher, every day of the year.

Emergency dispatch typically means same-day arrival since we route by proximity, not appointment order.

There's a distinct emergency rate, communicated upfront, reflecting priority routing and after-hours availability.

Emergency equipment isn't limited to insects; wildlife response runs through the same dispatch system. We also track repeat emergency addresses internally, which helps us anticipate a recurring issue before it becomes a pattern of separate calls.

We provide documentation many customers need for insurance claims afterward. We recommend saving our emergency number directly in your phone, since a fast, clear call is the biggest factor in quick response.