Marlborough's 24/7 Emergency Dispatch Team

Anything posing an immediate safety risk or worsening by the hour usually qualifies. We also cross-train technicians across insect and wildlife categories, so an emergency call doesn't get stuck waiting for a narrower specialist.

Yes — the line is staffed around the clock with a live dispatcher, every day of the year.

Most emergency calls get same-day response, with the nearest available technician routed immediately.

Yes, emergency dispatch carries a different rate than routine scheduling, quoted clearly before we send anyone.

Yes — emergency vehicles are stocked for both stinging insects and wildlife or rodent breach situations. If an address calls in more than once, that history helps the technician diagnose a root cause faster on the second visit.

We provide documentation many customers need for insurance claims afterward. We recommend saving our emergency number directly in your phone, since a fast, clear call is the biggest factor in quick response.