Durant's 24/7 Emergency Dispatch Team

Anything posing an immediate safety risk or worsening by the hour usually qualifies. Cross-training means the nearest available technician can usually handle whatever the emergency actually turns out to be.

Our emergency line reaches a real person any hour, including overnight and holidays.

Emergency dispatch typically means same-day arrival since we route by proximity, not appointment order.

There's a distinct emergency rate, communicated upfront, reflecting priority routing and after-hours availability.

Emergency equipment isn't limited to insects; wildlife response runs through the same dispatch system. If an address calls in more than once, that history helps the technician diagnose a root cause faster on the second visit.

Yes — technicians photograph structural damage or exposure on-site, useful for insurance or property records. It also helps to have your address and a brief description ready when you call, since that speeds up routing considerably.